IGNITE 2019
The X’s and O’s of Customer Experience
September 27, 2019
Event Overview
IGNITE! 2019 is all about the X’s and O’s of customer experience that your team needs to build a winning playbook: from the Online eXperience to the Offline eXperience to the Operations eXperience.
How do you ensure that you captivate your brand’s fanbase at every touchpoint? This year’s Ignite speaker lineup is stacked with big league players equipped with strategies for you to draw up the best plays for your organization.
Customer experience is the game-changer. Are you ready to lead your team to success?
Get off the bench. Get in the game.
Keynote Speakers
Julie Spencer Washington
Founder & President, Inspired Actions
Former CMO, Champion Petfoods and Jamba Juice, and Marketing Leader at Procter & Gamble, Gillette, and Nestle Purina
Geno Church
Captain of the Shared Ship, Author, Hall of Fame Marketer, Pirate for Good
Former Discovery and Strategy Director, Brains on Fire
Quick Download: Ignite 2019 Agenda
Speaker Tracks
OPERATIONS EXPERIENCE
ONLINE EXPERIENCE
OFFLINE EXPERIENCE
Lunch Huddles
New this year! “Huddle” and plan your CX strategy over lunch! Sit with one of the speakers or other experts for an informal discussion on your favorite CX topic. It’s your choice who to sit with, but it’s first come-first served. Which play will you choose?
Ignite 2019 Sponsors
